Product & Operations Management Apprentice

The role

This apprentice will work at the intersection of Product, Business Operations, Partnerships, Analytics and Commercial Operations. You will help the Partnerships team scale its operating model by managing recurring activities, supporting launches, and improving processes.

What you will do

• Monitor partnership health by updating dashboards, reviewing customer journeys, tracking incidents and preparing portfolio summaries
• Contribute to new partnership features and drive continuous improvement
• Manage product partnership initiatives, document requirements, coordinate delivery and contribute to experiments
• Coordinate launch and QA activities, including test plans and launch-readiness updates
• Support business operations through reporting, basic analysis, meeting follow-ups, documentation and invoicing reconciliation
• Be an active part in onboarding new partners to Back Market
• Contribute to new partnership projects by researching potential partners, preparing benchmarks and helping improve or automate recurring processes

Required qualifications

• Enrolled in a French higher-education programme that includes an apprenticeship contract
• Fluent in both written and spoken French and English
• Organized, rigorous and comfortable managing several topics at the same time
• Enjoys working with data, spreadsheets and recurring reports
• Takes ownership, asks good questions and follows through on commitments
• Clear and structured communicator
• Curious and comfortable switching between detailed execution and a broader understanding of business objectives
• Interested in product, partnerships, e-commerce, telecom, marketplaces or business operations
• Enjoys improving processes rather than simply repeating them
• Comfortable learning new tools and working in an evolving environment
• Strong team spirit

Nice to have

• Previous experience in product management, business operations, project management, partnerships or analytics
• Worked with dashboards, QA processes, experiments or reporting workflows
• Used automation or no-code tools
• Experience in e-commerce, telecom, retail or marketplace environments

Benefits

• Mission driven work environment
• Hybrid work environment
• Employee Resource Groups
• Mentorship programs
• Comprehensive accessibility policies
• Cultural competency training

Before you apply

• Must be enrolled in a work-study program in a French school (contrat d'alternance / d'apprentissage)
• HR Interview with Campus Recruitment Manager
• Interview with the Hiring Manager
• Team/Cultural fit interview with stakeholders from tech and data

About the company

Back Market is a global marketplace for refurbished devices. The company aims to make tech reliable, affordable, and more eco-friendly.