Backmarket

Seller Onboarding and Support Intern

Paris. Posted 2 months ago

The role

You will qualify and prioritize potential sellers to drive marketplace expansion. You will provide consultation via Salesforce and manage improvement projects to automate processes.

What you will do

  • Qualify and prioritize potential sellers based on business potential and strategic fit
  • Provide professional consultation and support via Salesforce
  • Guide sellers through the onboarding journey from sign-up to activation
  • Analyze seller profiles and create strategic reports using Excel and Salesforce
  • Identify pain points and repetitive tasks for automation
  • Drive improvement projects from idea to implementation
  • Communicate directly with sellers across Europe and the US

Required qualifications

  • Fluent English
  • Excel proficiency including pivot tables and data analysis capabilities
  • Highly organized with exceptional attention to detail
  • Passionate about business development/sales
  • Structured approach to work with ability to prioritize effectively

Nice to have

  • French language skills
  • Salesforce experience or CRM familiarity
  • Previous commercial or e-commerce experience
  • Proactive mindset with initiative for process improvements
  • Additional European languages

Benefits

  • Mission driven work environment
  • Hybrid work environment
  • Employee Resource Groups
  • Mentorship programs
  • Comprehensive accessibility policies
  • Cultural competency training

Before you apply

  • Internship agreement from your French school required
  • Skills fit interview with the direct manager
  • Video-call HR Interview with the Talent Acquisition Specialist
  • Cultural fit interview with another person in the team

About the company

Back Market is a global marketplace for refurbished devices. It aims to make tech reliable, affordable, and better for the planet.