Brand & Marketing CRM Engagement Intern

The role

You will support CRM efforts focusing on marketing campaigns and transactional communications across all markets. You will lead the creation of multi-channel lifecycle marketing campaigns and support transactional CRM communication through data and automation.

What you will do

• Lead the creation and implementation of multi-channel lifecycle marketing campaigns
• Support brainstorming, implementing and analyzing transactional CRM communication
• Work with Product and Engineering teams to define data needs and create end-to-end CRM flows
• Conduct A/B testing and analyze results for strategic improvements
• Provide support on CRM automation to increase process efficiency and provide personalized content

Required qualifications

• Comfortable working and speaking in English
• Excellent written and verbal communication skills
• Highly detail-oriented
• Creative with an experimentation and testing mindset
• Enjoys the technical side of CRM including automation and data integration
• Enjoys the creative side focusing on content and design
• Able to work independently and cross-functionally
• Able to multi-task efficiently in a fast-paced environment
• Adaptable and a fast learner
• Affinity with data and ease with numbers and statistics

Nice to have

• Used a CRM campaign management tool
• Used Braze
• Experience with programming languages
• Previous experience in marketing
• Previous experience in CRM

Benefits

• Mission driven work environment
• Hybrid work environment
• Employee Resource Groups
• Mentorship programs
• Comprehensive accessibility policies
• Cultural competency training

Before you apply

• Video-call HR Interview with the Talent Acquisition Specialist
• Technical test (home assignment)
• Skills & cultural fit interview

About the company

Back Market is a global marketplace for refurbished devices. The company aims to make tech reliable, affordable, and better for the planet.