Data Analyst Intern

The role

The Data Analyst Intern will conduct analyses to improve process efficiency and customer satisfaction across Customer Care, Seller Care, Quality and Shipping. You will maintain monitoring tools and collaborate with business stakeholders to provide data-informed recommendations.

What you will do

• Conduct in-depth analyses to help Operations Specialists improve process efficiency and customer satisfaction
• Contribute to strategy by understanding long-term implications of actions
• Collaborate closely with business stakeholders
• Maintain, update and improve the monitoring tools
• Mentor business stakeholders on their data needs

Required qualifications

• Bachelor’s or Master’s degree in Business, Management or Engineering with specialization in data & analytics or equivalent
• Strong skills in data analytics, visualization and modeling
• Experience with SQL
• Good communication skills
• Ability to make work accessible to a non-technical audience
• Ability to work in autonomy
• Fluent in English
• Current Spanish university can provide an internship agreement

Nice to have

• Experience with Omni, Google Analytics/Datastudio and Amplitude
• Project management/coordination skills

Benefits

• Mission driven work environment
• Hybrid work environment
• Employee Resource Groups
• Mentorship programs
• Comprehensive accessibility policies
• Cultural competency training

Before you apply

• Skill fit interview and live case study
• Video-call Interview with the Talent Acquisition Specialist
• Cultural fit interview with the manager

About the company

Back Market is a global marketplace for refurbished devices. The company aims to make tech reliable, affordable, and better than new to lower environmental impact.