Deployment Quality Associate

The role

The Deployment Quality Associate performs final reviews of battery installation projects to ensure they meet quality benchmarks and comply with codes. This role involves analyzing close-out photos, managing rework processes, and tracking installer performance metrics.

What you will do

• Review install close-out photos and documentation to verify quality and adherence to installation standards
• Identify installation defects, compliance issues, or deviations from the initial design
• Create, assign, and manage rework tickets to ensure timely and effective resolution of installation deficiencies
• Track and analyze installer performance metrics to identify trends, training needs, and areas for improvement
• Communicate effectively with installation partners regarding quality expectations and required corrective actions
• Maintain a comprehensive database of installation quality records and rework activities
• Provide feedback to the Site Planning and Engineering teams to help refine installation standards and prevent future issues
• Develop and update quality control checklists and documentation for the installation process
• Report on key quality metrics and installer performance to management

Required qualifications

• 2+ years of experience in site survey review, electrical installation, quality control, or a related technical field
• Proficiency in interpreting technical drawings and creating detailed diagrams
• Excellent analytical skills with the ability to meticulously review visual data from photographs
• Strong organizational skills and the ability to manage multiple tickets and priorities simultaneously
• Exceptional attention to detail and a commitment to high-quality work
• Proficient with computer software, including ticketing systems and data tracking tools
• Experience in a quality assurance or quality control role
• Knowledge of specific local electrical codes
• Strong problem-solving and root cause analysis skills

Nice to have

• Experience with solar, battery, or EV charger installations
• Familiarity with performance management and vendor score-carding
• Certification in electrical or solar installation

About the company

Base is America’s next-generation power company rebuilding the foundation of modern civilization by deploying a vast network of distributed batteries. They are engineers, operators, and creatives solving complex, interdisciplinary challenges.