Field Reliability & Quality Engineer

The role

You will own the reliability picture for the deployed fleet. You will root-cause field failures, build health dashboards, and decide when to swap or pull hardware.

What you will do

• Root-cause field failures and manufacturing non-conformances.
• Build and read fleet health dashboards in Grafana, SQL/BigQuery, and Python.
• Track what breaks and how often using Paretos.
• Decide when to dispatch a field swap or pull hardware for investigation.
• Triage returned units and decide when to escalate for full teardown.
• Recreate field failures in the lab.
• Drive corrective actions into design and into suppliers.
• Keep clean records of every failure analysis.

Required qualifications

• Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
• Strong electrical fundamentals and working knowledge of PCBs, PCBAs, and components.
• Hands-on testing and debugging of battery systems, power electronics, or complex electromechanical hardware.
• Comfort with Grafana, SQL/BigQuery, and Python.
• Reliability basics: failure-rate tracking, MTBF/AFR, and Weibull plots.
• Hands-on, with sharp problem-solving instincts and attention to detail.

Nice to have

• Field-deployed hardware and RMA processes.
• Failure analysis and materials characterization techniques.
• Supplier corrective actions (8D/CAPA) and supplier performance tracking.
• Clear reporting of findings to design, manufacturing, and supplier teams.

About the company

Base is America’s next-generation power company rebuilding the foundation of modern civilization by deploying a vast network of distributed batteries. They are engineers, operators, and creatives solving complex, interdisciplinary challenges.