Engineering Manager, Site Reliability Engineering

The role

You will recruit, hire, and grow Baseten's first SRE team in London. You will own the reliability of multi-cloud Kubernetes infrastructure and lead the team in defining SLOs, SLIs, and observability infrastructure.

What you will do

• Recruit, hire, and grow Baseten's first SRE team in London.
• Provide ongoing coaching, feedback, and career development through regular 1:1s.
• Set performance expectations and foster a culture of ownership and accountability.
• Own the reliability of multi-cloud Kubernetes infrastructure during team hours.
• Partner with US SRE leadership to design follow-the-sun on-call rotations and handoff processes.
• Serve as the escalation point for major incidents.
• Drive technical decisions through design reviews, code reviews, and architectural discussions.
• Lead the team in defining and instrumenting SLOs and SLIs.
• Build observability infrastructure as code.
• Turn recurring failure patterns into runbooks, automated mitigations, and self-healing systems.

Required qualifications

• 4+ years of experience directly managing engineers in an SRE, cloud infrastructure, or platform engineering context.
• Extensive hands-on experience with Kubernetes.
• Strong background building and maintaining scalable production infrastructure.
• Strong foundation in observability tooling: metrics (VictoriaMetrics, Prometheus), logging (Loki, ELK), dashboards (Grafana), and alerting pipelines.
• Experience with infrastructure-as-code (Terraform, Helm) and GitOps workflows (Flux CD, ArgoCD).
• Experience leading incident response, running post-mortems, and building on-call rotations and runbooks.
• Track record of recruiting and growing engineering talent.
• Strong written and verbal communication skills.
• Openness to learning about ML infrastructure.
• Ability to work onsite in our London office 3 days a week.

Nice to have

• Multi-cloud experience across EKS, GKE, or similar
• Experience building a new team or establishing an engineering presence in a new region.
• Observability-as-code experience.
• Background in multi-cloud and hybrid environments.
• Familiarity with incident management platforms (incident.io or similar).
• Background in GPU infrastructure, or in diagnosing runtime issues around latency, memory behaviour, GPU utilisation, and concurrency.

Benefits

• Competitive compensation, including meaningful equity
• Flexible PTO policy including company wide Winter Break
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Exposure to a variety of ML startups

About the company

Baseten powers mission-critical inference for AI companies by uniting applied AI research, flexible infrastructure, and seamless developer tooling. The company recently raised a $1.5B Series F.