Member of Technical Staff - SRE

The role

You will ensure the reliability, scalability, and performance of an AI-powered accounting platform. You will architect and operate cloud infrastructure, design CI/CD pipelines, and lead incident response efforts.

What you will do

• Architect, build, and operate reliable, scalable, and secure infrastructure for production systems.
• Own cloud infrastructure across compute, storage, and networking.
• Design and maintain CI/CD pipelines, infrastructure-as-code, and automation.
• Lead incident response efforts, including on-call rotations, coordination, postmortems, and root cause analyses.
• Partner with product and engineering teams to balance reliability, performance, cost, and speed.
• Automate operational workflows such as capacity planning, safe rollouts, and data access controls.
• Provide technical leadership and mentorship.

Required qualifications

• 5+ years of experience building and operating production infrastructure at scale.
• Strong software engineering fundamentals.
• Proficiency in at least one programming language.
• Deep understanding of cloud infrastructure, networking, databases, and security principles.
• Experience with CI/CD systems, containerization, and modern infrastructure automation.
• Comfort operating in ambiguous environments and taking ownership end-to-end.
• In person in Flatiron, NYC 5 days a week.
• Excited about working with coding agents.
• Excited about working at the frontier of applying agents to real economy problems.

Nice to have

• Infrastructure-as-Code tools such as Terraform or CloudFormation.
• Observability and incident management tools (e.g., OpenTelemetry, Prometheus/Grafana, BetterStack, PagerDuty, SLOs/error budgets).
• Data and systems powering analytics and customer-facing workloads, especially in serverless environments (e.g., Neon, Modal).

Benefits

• Premium Medical, Dental, and Vision coverage
• Life Insurance
• 6 coaching and 6 therapy sessions through Spring Health
• 100% coverage of Wellhub Gold membership
• Unlimited PTO
• 12 paid company holidays
• Daily meal stipends
• Fully stocked kitchen
• $300 toward custom desk setup
• Pre-tax commuter benefits
• 401(k) retirement plan
• Monthly office activities and frequent optional team happy hours

About the company

Basis builds real agents that do real work in the real economy. Their agents perform end-to-end work for some of the largest accounting firms in the world.