Solutions Engineer

The role

You will be the technical backbone of customer deployments on the Deployed Intelligence team. You will ensure technical integration of Basis into customer workflows and serve as a bridge between customer needs and the engineering team.

What you will do

• Ensure seamless technical integration of Basis into customers' workflows
• Own the critical connections that power the platform
• Serve as the bridge between customer needs and the engineering team
• Lead technical troubleshooting calls with customers and internal IT teams
• Manage multiple technical deployments simultaneously

Required qualifications

• 4+ years in technical implementation, solutions engineering, or similar customer-facing technical roles
• Strong SQL proficiency for data analysis and troubleshooting
• Experience with API integrations, particularly in financial services or enterprise SaaS
• Track record of managing multiple technical deployments simultaneously
• Comfort leading technical troubleshooting calls with customers and internal IT teams

Nice to have

• Experience with enterprise data integrations and connectivity solutions

Benefits

• Premium Medical, Dental, and Vision coverage
• Life Insurance
• 6 coaching & 6 therapy sessions through Spring Health
• 100% coverage of Wellhub Gold membership
• Unlimited PTO
• 12 paid company holidays
• Daily meal stipends
• Fully stocked kitchen
• $300 toward your custom desk setup
• Pre-tax commuter benefits
• 401(k) retirement plan
• Monthly office activities and frequent optional team happy hours

About the company

Basis builds real agents that do real work in the real economy. Their agents perform end-to-end work for some of the largest accounting firms in the world.