Principal Product Manager, Forward Deployment

The role

You will lead a squad of engineers to solve technical and commercial challenges for large enterprise accounts. You will define technical success, build prototypes, and manage high-level relationships with customer executives.

What you will do

• Define technical success on difficult accounts
• Decide whether to deploy to specific accounts
• Commit in writing to what the squad will build and when
• Carry relationships with CIOs, CHROs, procurement leads, and security architects
• Clear technical gates for commercial decisions
• Lead a squad of two to three forward deployed engineers
• Close every engagement in writing
• Build prototypes using Claude, Cursor, Replit, and Figma Make
• Own evidence and arguments regarding activation and utilization

Required qualifications

• 9+ years in product management, solutions architecture, or a forward deployed role
• Several years owning the technical relationship on enterprise accounts with seven or eight figure contract values
• Record of turning around an account that was going badly
• Enterprise deployment experience
• Ability to read an API doc, reason about a data pipeline, and configure an LLM's context and guardrails
• Credibility with executives on both sides of the table
• Experience in B2B2C

Nice to have

• Domain expertise in organizational transformation, human transformation, or talent intelligence
• Forward deployed engineers or forward deployed PMs from companies that run this model
• Solutions architects and sales engineers
• Consultants and implementation leads from enterprise software or professional services
• Founders and early employees at high-growth startups
• PMs from enterprise SaaS

Benefits

• Access to BetterUp coaching for you and a friend or family member
• Competitive compensation plan
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Workdays per year
• 5 Volunteer Days per year
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice
• 401(k) self contribution

About the company

BetterUp is a company with a mission of human transformation. They are a hybrid company with office hubs in the US and Europe.