Founding Account Manager

Hybrid - Melbourne, Remote. Posted 2 months ago

The role

You will champion the expansion of Beam Notes into Australia by onboarding new partners and driving product adoption. You will manage delivery, identify growth opportunities, and build the foundation for long-term partnerships in the frontline care sector.

What you will do

Cultivate strong partnerships and deliver customer experience
Identify and secure growth opportunities and revenue goals
Drive product adoption through feedback and training sessions
Lead pilot evaluation and analyze impact through reports
Serve as the voice of the customer to inform product and strategy
Build and refine customer success processes and playbooks for Australia
Onboard new partners and project manage delivery

Required qualifications

Exceptional Relationship Building Skills
Strong commercial acumen
Top-Class Communication Skills
An Adaptive and Growth Mindset
A Proactive Approach
Meticulous Attention to Detail
A Genuine Passion for Impact
2 - 4 years in a high-growth VC-backed startup

Benefits

Competitive range of perks based on geography

Before you apply

Four-stage interview process: talent call, take-home task, roleplay/presentation, and final interviews

About the company

Beam is building AI that serves society and is a global team of problem solvers. The company is backed by investors including the founders of Booking.com, Calm, Shazam and Dropbox.