Fleet Operations Regional Manager - Central Region

The role

You will lead a distributed team of Fleet Technicians to manage the performance and reliability of a deployed robot fleet. You will drive reliability metrics and serve as the primary operational owner for customers in the Central Region.

What you will do

• Manage a distributed team of 8–15 Fleet Technicians across 10+ states
• Recruit, onboard, and develop technician talent
• Build and maintain technician scheduling and on-call rotations
• Own regional fleet Uptime, MTTR, MTBF, and first-time-fix-rate metrics
• Serve as the regional escalation point for complex field issues
• Conduct root cause analysis on recurring failures
• Manage regional parts inventory and tooling supply chain
• Lead regional response to fleet-wide safety events
• Serve as the senior field representative for customer relationships
• Manage the regional operations budget

Required qualifications

• 5+ years of experience in field service, fleet operations, or technical field management
• At least 2 years in a supervisory or management role overseeing field technicians
• Ability to manage geographically distributed teams across multiple states or regions
• Hands-on technical background in electromechanical systems, robotics, industrial automation, or a closely related field
• Track record owning and improving reliability KPIs such as fleet uptime, MTTR, MTBF, or first-time fix rate
• Strong analytical skills for reading fleet monitoring data and building reports
• Excellent communication skills
• Ability and willingness to travel up to 50% across the Central Region, including overnight and multi-day trips
• Valid US driver's license with a clean driving record
• Proficiency with field service management software
• Ability to lift up to 40 lbs
• Ability to stand for extended periods and work in confined or elevated spaces

Nice to have

• Bachelor's degree in IT, Business, Management, Engineering, Robotics or equivalent professional experience
• Experience in the robotics, autonomous systems, or advanced manufacturing industries
• Familiarity with ISO reliability standards or equivalent reliability engineering frameworks
• Experience managing technician teams that perform both preventive maintenance and complex corrective repairs
• Six Sigma, Lean, or other formal process improvement certification
• Prior experience working within a venture-backed or high-growth technology company

Before you apply

• All offers of employment are contingent on successful completion of a background check and reference verification

About the company

Bedrock Robotics retrofits heavy equipment with autonomy to allow experienced crews to safely take on more projects. The company has raised nearly $1B in total funding.