Revenue Operations Associate

The role

You will own the tooling and data to help Ben scale in enterprise and build an intelligent go-to-market motion. You will work with sales, marketing, and customer success to manage HubSpot as a source of truth.

What you will do

• Run regular data hygiene in HubSpot including deduplication and fixing broken properties
• Manage user access and permissions
• Build and maintain workflows, lead scoring, and routing
• Create and update HubSpot reports and dashboards for pipeline and win rates
• Pull weekly numbers and flag discrepancies
• Pitch in on forecasting, territory planning and lead-to-revenue improvements
• Act as first port of call for HubSpot, Apollo, Airspeed and Nooks
• Set up users and troubleshoot sync issues
• Keep sales process and HubSpot documentation up to date
• Help onboard new GTM hires on tools and pipeline process

Required qualifications

• 1–2 years hands-on in a CRM like HubSpot or Salesforce in RevOps, sales ops, marketing ops, or a marketing or commercial role
• Experience building workflows, cleaning records and making reports
• Confident in Excel or Google Sheets using pivot tables, lookups and clean formulas
• Built and experimented with AI to automate work
• Worked closely with sales on their data

Nice to have

• A commercial background in a B2B team
• HubSpot certifications
• Experience with sales tools like Apollo, Gong, Cognism or Clay
• Basic SQL or a BI tool like Looker or Tableau

Benefits

• Competitive base salary + equity
• £100 monthly personal Ben Balance increasing by £50 each year of service up to £250
• Weekly lunch provided in office
• 28 days of holidays a year plus bank holidays
• Option to buy or sell 2 days per year
• Holiday entitlement increases to 30 days at 3rd year of service
• Work-from-abroad scheme
• Enhanced parental leave and workplace nursery scheme
• Comprehensive Private Medical Insurance
• Funded Life Assurance cover with option to voluntarily increase including an annual health check

About the company

Ben is a benefits platform whose technology connects the entire benefits ecosystem. Their mission is to build a world where everything works at its best, ensuring every employee gets the support they need to thrive.