Enterprise Solutions Architect

The role

The Enterprise Solutions Architect serves as a strategic advisor and technical leader for enterprise customers. This person translates IT strategy into tailored Benchling solutions and leads technical implementation projects.

What you will do

• Assess IT landscapes and architect solutions for biotechnology organizations.
• Lead end-to-end implementation projects from discovery to go-live and adoption.
• Provide strategic guidance, best practice education, and product engagement recommendations.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Coordinate with Professional Services, Product, and Customer Success teams for global deployments.
• Support Sales and Marketing in technical deal strategy.
• Resolve complex technical challenges with engineering, product, and solutions architecture teams.
• Contribute to the development of global enterprise processes and product capabilities.

Required qualifications

• 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation.
• Bachelor's or Master's degree in Life Sciences, Information Management, or related field.
• Proven track record leading global implementation teams in enterprise solution design and deployment.
• Ability to empathize with scientists and comprehend complex scientific concepts and workflows.
• Exceptional communication skills across verbal, written, and presentation formats.
• Strong organizational and project management capabilities.
• Self-directed, adaptable professional.
• Comfortable operating across functions, organizational levels, and geographies.
• Willingness to travel to customer sites up to 30% based on project requirements.

Nice to have

• Advanced degree preferred
• Benchling experience strongly preferred
• 5+ years of client-facing software implementation and/or consulting experience
• Demonstrated success delivering enterprise-scale SaaS projects
• Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES
• Experience with analytical tools including JMP, Spotfire, or Tableau

Before you apply

• You'll complete a brief AI-focused exercise or discussion during the interview process.

About the company

Benchling is the AI platform for biotech R&D. Over 200,000 scientists around the world trust Benchling to power their most important work.