Benchling

Head of Solution Consulting R&D / Field CSO

Zurich, Switzerland, Remote. Posted 17 days ago

The role

You will lead the EMEA R&D Solution Consulting organisation of 12 people. You will act as the scientific counterpart to the General Manager and lead conversations with R&D leaders about accelerating science through Benchling's platform.

What you will do

  • Act as the scientific voice in the room and join account teams as a peer to CSOs and Heads of R&D
  • Act as senior sponsor on large EMEA opportunities
  • Use account-team introductions to open new R&D relationships
  • Turn Benchling's vision into a credible plan for R&D leaders
  • Lead and develop two first-line leaders and their team of 10
  • Provide in-region leadership continuity and set the scientific bar for customer engagement
  • Build a succession plan as the team grows
  • Decide with sales leadership where to focus the team's expertise
  • Bring patterns from the field back to Product, Marketing and global Solution Consulting

Required qualifications

  • Substantial hands-on R&D experience in biotech or pharma
  • PhD or equivalent scientific depth
  • Experience running experiments and leading programmes
  • Knowledge of how large R&D organisations make decisions and adopt change
  • Record of driving change from adopting new technologies to rethinking how teams work
  • Clear views on how AI will change R&D
  • Experience leading through other managers
  • Executive presence with VPs, Heads of R&D and C-level leaders
  • Commercial ambition and a growth mindset
  • Readiness for a field role with frequent on-site time with pharma and biotech companies across EMEA
  • US travel three to four times a year
  • Fluency in English

Nice to have

  • German or French
  • Experience with Benchling or a comparable R&D platform (ELN, LIMS or R&D data platform), including leading its evaluation or rollout
  • Customer-facing scientific, internal consulting, or CRO/CDMO programme leadership roles
  • Presales or solution consulting experience

About the company

Benchling is the AI platform for biotech R&D. Over 200,000 scientists around the world trust Benchling to power their most important work.