Head of Enterprise Applications

The role

The Head of Enterprise Applications will own the business application portfolio and integrations for Benchling. This leader will manage the full lifecycle of SaaS platforms, set integration standards, and drive revenue-impacting programs. The role focuses on using automation and AI to scale the function's output.

What you will do

• Own the portfolio and architecture, setting target-state SaaS portfolio and integration standards.
• Govern platform selection, rationalization, and lifecycle decisions.
• Lead high-visibility programs across quote-to-cash, pricing, packaging, and consumption billing.
• Multiply team output through automation of configuration, change management, and testing.
• Build practical AI into team workflows and platforms.
• Expand self-service capabilities across Finance, GTM, People, Legal, and CX teams.
• Design and operate IT general controls for audit-ready systems.
• Grow the team by managing full-time staff and a contractor bench.
• Partner with leaders in Finance, RevOps, Sales, CX, People, and Legal.

Required qualifications

• 10+ years in enterprise or business applications.
• 5+ years leading teams in a fast-paced startup environment.
• Experience managing managers and owning a budget.
• Ownership of a multi-platform SaaS portfolio at scale spanning CRM, ERP, and HRIS.
• Deep Salesforce experience, including quote-to-cash and CPQ/RevCloud.
• Hands-on familiarity with an integration platform such as Workato, MuleSoft, Boomi, or Tray.
• Track record of measurable automation outcomes.
• Practical experience applying AI to enterprise application work.
• Experience building internal self-service that reduced request volume.
• Experience scaling systems controls through a move to public-company financial reporting (SOX IT general controls).
• Experience taking over programs mid-flight and stabilizing them.
• Strong vendor management including contract negotiation and renewal strategy.

Nice to have

• NetSuite, Certinia, or Workday ownership.
• Experience with Snowflake, Salesforce Data Cloud, or an analytics platform.
• Experience managing a distributed contractor or partner bench.

Before you apply

• You'll complete a brief AI-focused exercise or discussion as part of the interview process.

About the company

Benchling is the AI platform for biotech R&D. Over 200,000 scientists around the world use Benchling to design experiments, capture structured data, and run AI agents and models.