Benchling

Enterprise Solutions Architect

Boston, MA, Remote. Posted 4 days ago

The role

The Enterprise Solutions Architect serves as a strategic advisor and technical leader for enterprise customers. This person translates IT strategy into tailored Benchling solutions and leads technical implementation projects.

What you will do

  • Partner with biotechnology organizations to assess IT landscape and architect solutions
  • Lead end-to-end implementation projects from discovery through go-live and adoption
  • Provide strategic guidance, best practice education, and product engagement recommendations
  • Collaborate with stakeholders to translate business needs into technical solutions
  • Coordinate with Professional Services, Product, and Customer Success teams for global deployments
  • Support Sales and Marketing in technical deal strategy
  • Contribute to the development of global enterprise processes and product capabilities

Required qualifications

  • 5-10+ years of combined experience in biotechnology or pharmaceutical industry roles and scientific software implementation
  • Bachelor's or Master's degree in Life Sciences, Information Management, or related field
  • Proven track record leading global implementation teams in enterprise solution design and deployment
  • Ability to empathize with scientists and comprehend complex scientific concepts and workflows
  • Exceptional communication skills across verbal, written, and presentation formats
  • Strong organizational and project management capabilities
  • Self-directed, adaptable professional
  • Comfortable operating across functions, organizational levels, and geographies
  • Willingness to travel to customer sites up to 30% based on project requirements

Nice to have

  • advanced degree
  • Benchling experience
  • 5+ years of client-facing software implementation and/or consulting experience
  • demonstrated success delivering enterprise-scale SaaS projects
  • Hands-on experience implementing scientific/informatics platforms such as LIMS, ELN, MES, LES
  • experience with analytical tools including JMP, Spotfire, or Tableau

Before you apply

  • you'll complete a brief AI-focused exercise or discussion

About the company

Benchling is the AI platform for biotech R&D. Over 200,000 scientists around the world trust Benchling to power their most important work.