Solution Consultant - R&D

The role

Solution Consultants act as primary solution leads for large customers and prospects. They partner with sales, professional services, and product leaders to develop and demonstrate optimal solutions for complex enterprise IT environments.

What you will do

• Partner with account executives and leadership to create account and deal strategies.
• Manage organized discoveries to uncover customer needs and requirements.
• Craft solutions based on Benchling capabilities and industry best practices.
• Present and demonstrate solutions to prospects and customers.
• Manage customer questions, objections, and concerns.
• Engage with product management to provide insight into customer needs and industry trends.
• Create reusable solutions, content, and trainings.
• Mentor and partner with other SCs.

Required qualifications

• PHD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field
• Minimum of 4 years of work experience
• Capacity to effectively model scientific data and craft solutions
• Understand research technology generally adopted by biopharma companies
• Agile and adaptable mentality
• Ability to establish as a trusted advisor for scientists and pitch to scientific buyers
• Willingness to travel to customer sites 25-30%

Nice to have

• Experience with scientific/informatics software such as LIMS, ELN, or others
• Experience in demonstrating scientific software in a pre-sales setting
• Prior experience in demonstrating and supporting research instruments, reagents or software

Before you apply

• You'll complete a brief AI-focused exercise or discussion during the interview process

About the company

Benchling is the AI platform for biotech R&D. Over 200,000 scientists around the world use Benchling to design experiments, capture structured data, and run AI agents and models.