Ops Associate

The role

You will support the Ops team by managing a network of freelance medical information technicians and working on cross-functional operational projects. You will handle staffing, recruiting, onboarding, and monitoring performance to help scale the company.

What you will do

• Sourcing and recruiting new TIMs based on needs
• Assigning TIMs to client accounts and managing priorities
• Training new TIMs on the Parallel tool and ways of working
• Centralizing assignment tracking and managing team performance
• Keeping freelance contracts up to date for compliance
• Contributing to ISO 27001 and HDS certification projects
• Updating client training notes and improving internal playbooks

Required qualifications

• Looking for first permanent job or end-of-studies internship
• Rigorous with organization and prioritization
• Strong people skills to adapt to different profiles and explain technical topics
• Comfortable in a tech environment
• Autonomous in setting up processes and resources

Benefits

• Alan health insurance
• Swile
• Apple equipment
• 50% of transport covered
• A team event every month
• Two off-sites a year

Before you apply

• Call with Talent Lead
• Call with Head of Ops
• Case study and meeting with CEO

About the company

Parallel builds AI agents that help healthcare organizations automate administrative processes like medical coding. Launched in 2024, the company is backed by investors including Index Ventures and Y Combinator.