Deployment Strategist

The role

You will manage a portfolio of 30+ customers to ensure smooth adoption and high-quality support. You will build scalable customer success processes and act as a link between customers and product teams.

What you will do

• Own onboarding and follow-up for a portfolio of 30+ customers
• Build and run scalable customer success processes, tools and routines
• Use data to identify blockers and opportunities in customer workflows
• Act as the link between customers and the product and tech teams

Required qualifications

• 2 to 4 years of experience in a startup, a consulting firm or project management
• Experience managing customer relationships directly
• Autonomous and structured
• Pragmatic
• Analytical mind
• Communicate very well in French

Nice to have

• Curious about product, AI or healthcare, or all three

Benefits

• Competitive salary
• Equity (BSPCE)
• Alan health insurance
• Swile meal vouchers
• Apple equipment
• 50% of public transport covered
• Team event every month
• Two offsites a year

Before you apply

• Call with the Hiring team
• Call with Clémentine, Head of Ops
• Case study at our office in Paris 2nd
• Reference checks

About the company

Parallel builds AI agents that help healthcare organizations automate administrative processes. Launched in 2024, the company has 800+ customers and a team of 30+ people.