Senior Product Manager, AI & Platform

The role

You will own the AI and platform roadmap to support Binti's expansion. You will develop AI tools like transcription and chat, build scalable platform infrastructure, and partner with engineering to integrate capabilities into user workflows.

What you will do

• Develop the multi-year vision for AI and core platform services
• Drive development of tools like automated meeting transcription and intelligent form pre-fill
• Build platform-level solutions to address common pain points across modules
• Collaborate with technical teams to architect scalable AI systems and flexible platforms
• Build and test high-fidelity prototypes using AI-native tools
• Shadow social workers and agency leadership to conduct user-centric research
• Own metrics for platform health and AI adoption

Required qualifications

• 5+ years of product management experience, with a heavy emphasis on B2B SaaS, developer platforms, or AI-integrated products
• Comfortable in technical discussions on API design, LLM orchestration, and data architecture
• AI-native in how you work and what you build
• Excel at taking complex, fragmented requirements and distilling them with principled systems thinking
• Excellent written and verbal communication

Nice to have

• Experience with regulated, government-facing, or complex workflow software
• Experience taking products from early-stage to enterprise-scale within regulated or government-facing environments

Benefits

• Above-market compensation package (salary + equity)
• Medical, dental, vision, and life insurance (99% of premiums covered for you and dependents)
• Flexible vacation time
• 13 paid holidays
• 16 weeks of paid parental bonding leave
• Sick/mental health time (accrue up to 80 hours)
• 4 weeks of sabbatical after 4 years of service
• 401k
• Commuter benefits
• FSA and DCFSA
• $5,000 annual bonus for employees who volunteer as a CASA
• $2,500 annual reimbursement for ongoing learning and development

Before you apply

• Must be authorized to work in the US without sponsorship
• Final selected candidates may be required to undergo a background and reference check, including verification of employment and education, criminal history review, and fingerprinting

About the company

Binti is a for-profit, mission-driven software company based in San Francisco, CA. They build software for state and county government agencies to reinvent social services.