Birdie
Head of Revenue Operations & Strategy
London, Remote. Posted 28 days ago
The role
You will redesign how commercial teams work by using AI to increase leverage for sales, customer success, and SDR teams. You will work with the co-founder and CRO to shape commercial strategy and lead a team that implements processes, systems, and insight.
What you will do
- Lead the AI transformation of go-to-market teams.
- Redesign workflows around AI and agents to prove productivity gain.
- Shape commercial strategy including segmentation, go-to-market approach, pricing and packaging.
- Set targets, quotas, capacity plans and compensation plans.
- Own commercial operations including processes, tech stack, data quality, and insight.
- Run the commercial operating rhythm including forecasting, performance reviews, planning and OKRs.
- Lead cross-functional commercial projects.
- Lead and grow a small team of revenue operations and data specialists.
Required qualifications
- Redesigned how commercial teams work using AI or automation and can show productivity gains.
- Owned pricing, segmentation or compensation decisions in a B2B SaaS business.
- Technical enough to direct and challenge systems and data work.
- Turn data into clear recommendations to change minds with evidence.
- Care more about outcomes than process.
- Like working at pace.
- Want work to improve how older people are cared for.
Benefits
- Competitive base salary, reviewed against benchmarks annually
- Generous stock options
- Bi-annual performance cycles with individual compensation reviews
- Annual personal learning budget and access to training, coaching and mentorship
- Time and space for growth
- Budget to set up your home workspace
- Regular in-person meetups, socials and offsites
- 33 days holiday (25 days + public holidays)
- Extra day off on your birthday
- Company shutdown between Christmas and New Year
- 2 volunteering days each year
- Paid primary and secondary caregiver leave
About the company
Birdie is building technology to power the future of home healthcare for older adults. It is a B Corp founded in 2017 and is one of the fastest-growing tech companies in the UK.