Chief of Staff

The role

The Chief of Staff will drive strategic execution for the AI Neobank expansion across products, markets, and teams. This senior execution role involves aligning leadership, managing operating cadence, and solving cross-functional problems.

What you will do

• Drive strategic execution across AI Neobank priorities.
• Build and manage operating rhythm, OKRs, leadership updates, decision tracking and accountability.
• Coordinate major workstreams across product, engineering, licensing, market expansion, partnerships, finance and operations.
• Prepare concise decision memos, board / leadership materials, execution plans and performance reviews.
• Identify gaps, risks and dependencies before they become serious blockers.
• Help leadership make sharper trade-offs on people, capital, product and market priorities.
• Own special projects that require senior judgement and cross-functional authority.

Required qualifications

• Strong operator with experience driving strategic execution across teams.
• Excellent judgement, communication, prioritization and follow-through.
• Able to work with founders, CEOs, leadership teams and senior external stakeholders.
• Comfortable operating in ambiguity with limited guidance.
• Can go from high-level strategy to detailed execution without losing quality.
• Strong writing, business analysis and problem-solving skills.
• Strong English communication is required.
• Must be based in Hong Kong.

Nice to have

• Experience in startups, consulting, strategy, operations, fintech, financial services or regional expansion is a strong advantage.

Before you apply

• Applicants should already be based in Hong Kong.
• Online assessment or practical task
• Technical interview
• CEO / final round

About the company

BJAK is a mobile-first insurance platform in Southeast Asia. The company is expanding into spending, saving, investing, exchanging, and travelling.