Agent Solutions Engineer

The role

You will design and deploy AI solutions by translating customer challenges into functional agents. You will integrate APIs and data sources to automate business processes and lead technical builds from discovery to deployment.

What you will do

• Design and deploy AI solutions.
• Translate customer challenges into functional agents by integrating APIs and data sources.
• Prototype, iterate, and move versions into production.
• Partner with customer engineering, product, and operations teams.
• Lead end-to-end delivery from discovery call to deployment.
• Drive adoption and expansion by training teams and uncovering automation opportunities.
• Travel on-site to customers to develop relationships and host training sessions and dinners.

Required qualifications

• 3–10 years of experience in full-stack, AI, or solutions engineering roles owning builds from concept to production.
• Proven experience building and integrating AI or automation features into real-world applications.
• Hands-on experience integrating LLMs or AI SDKs into web applications.
• Strong comfort working with REST/JSON, scripting languages (Python or JavaScript), and modern dev tools (Git, NPM/PNPM).
• Track record of ownership and grit.
• Excellent communication skills to explain complex AI concepts to technical and non-technical audiences.
• Ability to thrive in a fast-moving, high-intensity environment.
• Willingness to work in-person frequently (SF HQ and customer sites).

Nice to have

• Hands-on experience experimenting with or deploying LLM-powered tools or agents.
• Prior startup or founder experience.
• Curiosity about AI agent design, orchestration, and automation systems.
• Experience working directly with customers to identify pain points and turn them into shipped solutions.
• A portfolio of personal or side projects that showcase creativity, technical depth, and persistence.
• Exceptional new grads with strong ownership and ambition.

About the company

Bland.ai is a Series C startup that builds AI voice agents that handle real phone calls for large companies. The company has raised $100 million from investors including Emergence Capital, Y Combinator, Dell Technologies Capital and the founders of PayPal and Twilio.