Enterprise Solutions Engineer

San Francisco or Remote. Posted 3 months ago

The role

You will own the technical side of the sales process from discovery through Proof of Value. You will lead technical discovery, design custom demos, and manage technical evaluations for the Enterprise Voice AI Agent Platform.

What you will do

Lead technical discovery with prospective customers to understand workflows and integration requirements.
Identify where Bland can deliver the clearest ROI.
Qualify technical fit early.
Design and run demos that map to customer workflows.
Scope POVs around success criteria, timelines, and milestones.
Configure custom voice agent demos and technical proof points.
Drive urgency throughout the evaluation process.
Support prospects through RFIs, security questionnaires, and technical due diligence.
Partner with AEs on discovery, win plans, and deal execution.
Collaborate with FDEs on handoff and technical feasibility.

Required qualifications

4–8+ years of Solutions Engineering, Sales Engineering, or technical pre-sales experience at a B2B SaaS company.
Experience running technical discovery and supporting enterprise sales cycles.
Has owned or meaningfully contributed to technical POVs, POCs, pilots, or evaluations.
Strong understanding of how to define POV success criteria, manage scope, and keep technical evaluations on track.
Technical enough to configure demos, understand APIs, work with prompts, reason through integrations, and engage credibly with customer engineering or IT teams.
Commercially strong enough to partner closely with AEs and understand how technical work ties back to deal progression.
Comfortable operating in ambiguity at an early-stage or high-growth company.
Genuine interest in AI, LLMs, voice automation, and enterprise workflow transformation.

Nice to have

Background at a horizontal platform, developer infrastructure, API, automation, or workflow company.
Experience with voice AI, conversational AI, CPaaS, CCaaS, contact center technology, or customer support automation.
Experience selling into regulated or operationally complex industries such as healthcare, financial services, insurance, logistics, or enterprise support.
Has helped build or improve demo environments, POV frameworks, SE playbooks, or technical evaluation processes.
Startup experience where the pre-sales motion was still being defined.

Benefits

Significant equity in a high-growth, well-funded AI company
Full benefits package

Before you apply

Employment will be verified through E-Verify as part of the onboarding process.

About the company

Bland AI is the enterprise voice AI platform built for organizations with high-volume, complex customer conversations. The company built its own voice models and infrastructure from the ground up.