Principal, Readiness & Productivity

The role

This senior individual contributor will build, run, and improve ramp experiences across presales and post-sales. You will use AI to create adaptive experiences that help people learn, practice, and perform.

What you will do

• Own onboarding and ongoing ramp across presales and post-sales.
• Design and deploy AI-native experiences for learning, practice, feedback, and application.
• Partner with commercial and technical leaders to translate performance standards into pathways, assessments, and certification.
• Build shared foundations and tailored experiences based on individual needs.
• Run programs day to day and align participants, managers, and experts.
• Use evidence from real work to identify gaps and measure improvements in readiness and productivity.
• Partner with Productivity engineering and operations to connect experience, platforms, and data.

Required qualifications

• Experience building and running onboarding, readiness or ongoing enablement programs in enterprise software.
• Experience supporting commercial and technical customer-facing teams.
• Technical fluency to work credibly with engineering experts.
• Demonstrated ability to engineer experiences natively using AI.
• Familiarity with conversation intelligence tools such as Gong and AI-native enablement platforms such as Tangelo.

Nice to have

• Experience with comparable platforms to Gong or Tangelo

About the company

Blitzy is a Cambridge, MA based AI software development platform. It uses an agentic software development platform to autonomously execute software development work.