Head of Forward Deployed Engineering

The role

You will manage a team of Forward Deployed Software Engineers and remain technically engaged with customer engineering teams. You will lead delivery, own senior customer relationships, and contribute to technical work and product strategy.

What you will do

• Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments
• Set standards for customer engagement, delivery rigor, and engineering quality
• Serve as the senior technical escalation point for complex integration or delivery challenges
• Balance multiple concurrent engagements
• Own senior relationships at key accounts at the VP Engineering and Director level
• Participate in architecture reviews, sprint planning, and technical decision-making
• Lead business reviews to translate technical progress into business outcomes
• Support pre-sales efforts for new enterprise accounts
• Review code, contribute to integrations, and debug complex issues
• Build and maintain reusable delivery assets, integration patterns, and best practices

Required qualifications

• Proven experience leading teams in customer-facing, embedded, or professional services engineering environments
• Proven experience standing up a delivery framework from scratch
• 10+ years of progressive software engineering experience
• At least 3 years in a technical leadership capacity
• Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration
• Demonstrated ability to manage delivery across multiple concurrent enterprise engagements
• Strong communication skills
• Experience with IDEs - code-assistant tools within software development workflows
• Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments
• History of converting delivery excellence into account expansion and long-term partnerships
• Technical thought leadership: open source contributions, conference talks, or published writing

Nice to have

• Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role
• Background in AI/ML platforms, developer tooling, or enterprise software modernization

About the company

Blitzy is a Cambridge, MA based AI software development platform. They use an agentic software development platform to automate enterprise software development.