Senior Engagement Manager

The role

The Senior Engagement Manager manages and delivers professional services engagements. This person acts as a liaison between services and sales to ensure customers get value from the AI-native software development platform.

What you will do

• Run several concurrent customer engagements end to end
• Build engagement plans with the customer including scope, sequencing, and success measures
• Keep scope, timeline, and resourcing honest and flag slippage early
• Partner with Sales counterparts from the first scoping conversation
• Run enablement sessions to help customer teams change how they build
• Track and report outcomes to turn them into references and case studies
• Feed delivery patterns, friction, and feature gaps back to Product and FDE

Required qualifications

• 5+ years delivering technical programs or professional services engagements
• Comfortable in the details of software delivery including architecture, environments, CI/CD, security and governance reviews
• Track record of running engagements under both agile and waterfall models
• Credible with engineering leaders and senior stakeholders
• Practical experience with AI coding agents and AI-native development tooling, or clear evidence you pick up new technology fast
• Clear written and verbal communication

Nice to have

• Hands-on time as an engineer or technical PM
• Experience introducing a new category of tooling into a large enterprise
• Background scaling delivery practices at an early-stage company

About the company

Blitzy is a Cambridge, MA based AI software development platform. They use an agentic software development platform to automate software development work.