Legal Operations & Contracts Manager

The role

You will build and run the systems, processes, and tools for a small Legal team. You will own the legal technology stack and deploy AI-driven tools to support contract operations.

What you will do

• Design, build, and own Legal's technology stack.
• Evaluate, pilot, and deploy AI-driven legal tools.
• Define guardrails for AI use in Legal.
• Manage legal technology vendors.
• Administer Ironclad end to end.
• Integrate Ironclad with HubSpot and other business systems.
• Optimize workflows continuously.
• Run a single front door for legal requests.
• Maintain playbooks, templates, clause libraries, and approved fallback positions.
• Create SOPs, a knowledge base, and self-service resources.

Required qualifications

• 5+ years in legal operations, contract operations, or contract management, in-house at a SaaS or technology company
• Hands-on Ironclad CLM experience
• Experience connecting legal systems to CRM (HubSpot, Salesforce), e-signature, and automation tools
• Direct Experience with AI-driven tools for legal work
• Strong understanding of SaaS agreements, NDAs, and Order Forms
• Project management skills and comfort with data
• Familiarity with US and EU privacy law (GDPR, HIPAA, CPRA)

Nice to have

• fast-growing strongly preferred
• A J.D. is welcome but not required
• BAAs and DPAs is a plus
• Familiarity with AI-specific contract issues: IP ownership of generated output, model usage rights, and liability among multiple vendors in a platform-based offering

About the company

Blitzy is a Cambridge, MA based AI software development platform. They are transforming how enterprises build software with an agentic software development platform.