Industry Process Expert

The role

The Industry Process Expert will drive the execution and optimization of financial services solution delivery. This role translates industry strategy and architectural vision into operational excellence for banking and digital asset solutions.

What you will do

• Own and optimize end-to-end delivery processes for financial services solutions.
• Develop and maintain standardized solution delivery frameworks and implementation playbooks.
• Lead process improvement initiatives to enhance delivery speed and quality.
• Collaborate with the Director to translate market insights into actionable delivery plans.
• Support client engagements through delivery oversight and adherence to standards.
• Partner with Product & Engineering to ensure scalable solution designs.
• Drive knowledge management and documentation efforts.
• Coordinate resource planning and allocation for client projects.
• Provide hands-on technical support during complex implementations.
• Monitor delivery metrics and KPIs and provide regular reporting.

Required qualifications

• 7+ years of experience in banking, financial services, or fintech.
• At least 3 years in delivery management, process ownership, or solutions architecture.
• Proven track record of managing complex technical delivery programs in regulated financial services environments.
• Strong understanding of banking operations and systems including custody, treasury, payment systems, or core banking platforms.
• Hands-on technical experience with solution architecture, system integrations, or enterprise software delivery.
• Familiarity with modern technology stacks including cloud platforms, API architectures, and DevOps practices.
• Understanding of regulatory and compliance frameworks in banking, particularly Swiss and European regulations.
• Excellent project management and process optimization skills with experience in Agile, Lean, or similar methodologies.
• Strong leadership and stakeholder management abilities.
• Self-starter with ability to work collaboratively across multiple teams and geographies.
• Exceptional analytical and problem-solving skills.
• Swiss German, German, and English required.

Nice to have

• Avaloq knowledge highly preferred
• French and/or Italian a plus
• Knowledge of Bitcoin and blockchain technologies, particularly in enterprise contexts
• Experience with digital asset custody, tokenization, or cryptocurrency infrastructure
• Familiarity with Avaloq core banking platform or similar enterprise banking systems
• Technical proficiency in programming or scripting (Python, JavaScript, or similar)
• Experience working with institutional clients such as banks, asset managers, or family offices
• Background in business process modeling, requirements analysis, or systems integration
• Relevant certifications such as PMP, Certified Solutions Architect, or similar credentials

About the company

Blockstream is a leading Bitcoin company providing infrastructure solutions for enterprises, institutions, and individual Bitcoin users. It was founded in 2014 by Dr. Adam Back and a group of cryptographers and engineers.