Business Analyst

The role

The Business Analyst is a client-facing role responsible for gathering requirements and documenting business processes. This person bridges the gap between business stakeholders and technical teams in blockchain and fintech implementations.

What you will do

• Gather and document business requirements from banking and financial services clients
• Conduct stakeholder interviews and requirements elicitation sessions
• Map and document business processes related to digital assets, payments, and financial services
• Create functional specifications, user stories, and acceptance criteria
• Analyze business processes to identify improvement opportunities
• Translate business requirements into clear technical specifications
• Support user acceptance testing (UAT) and test case development
• Facilitate communication between business and technical teams
• Document solution designs, data flows, and system integration requirements
• Assist with change management and end-user training initiatives

Required qualifications

• Bachelor's degree in Business Administration, Information Systems, Finance, or related field
• 0-2 years of professional experience as a Business Analyst (internships in banking, fintech, or consulting count)
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Ability to understand technical concepts and explain them to non-technical audiences
• Proficiency with requirements documentation tools (MS Office, Google Workspace, Confluence, or similar)
• Self-starter with proven ability to work collaboratively across multiple teams and geographies
• Strong stakeholder management and facilitation skills
• Eagerness to learn about blockchain technology and financial services
• French and English required

Nice to have

• Swiss German, German and/or Italian a plus
• Basic understanding of blockchain, cryptocurrency, or digital assets
• Exposure to process mapping and business process modeling tools (Visio, Lucidchart, BPMN)
• Familiarity with financial services operations (payments, custody, trading, settlements)
• Knowledge of SQL or data analysis tools
• Understanding of agile methodologies and tools (Jira, Confluence)
• Awareness of regulatory requirements in financial services (AML/KYC, MiCA)
• Business analysis certification (ECBA, CCBA, or similar) or willingness to pursue
• Interest in progressing

About the company

Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. It was founded in 2014 by Dr. Adam Back and a group of cryptographers and engineers.