Senior AI Engineer, Conversational AI & Agentic Systems - Voice Required

The role

You will design and build voice AI systems for real-time conversational user experiences. You will develop AI orchestration layers and architect workflows across speech-to-text, LLM reasoning, and text-to-speech.

What you will do

• Design and build voice AI systems for real-time, conversational user experiences
• Develop and maintain AI orchestration layers, including agent workflows, state management, and system handoffs
• Architect and improve workflows across speech-to-text, LLM reasoning, tool calling, and text-to-speech
• Think through tradeoffs in conversation design, prompt design, tool architecture, latency, and turn-taking
• Build systems that handle ambiguity, interruptions, edge cases, and real-world voice interaction challenges
• Write clean, tested, production-ready Python across APIs, services, and orchestration code
• Design data pipelines that capture, transform, and surface insights from patient and member interactions
• Partner on technical direction and help shape how Blooming Health builds and deploys voice-based AI products

Required qualifications

• Hands-on experience building and shipping voice AI or real-time conversational AI systems in production
• Experience working with speech-to-text, text-to-speech, telephony, or streaming audio pipelines
• Strong understanding of the challenges in voice systems, including latency, interruptions, barge-in, turn-taking, transcription quality, and conversation flow
• Experience integrating voice infrastructure such as Twilio, WebRTC, or similar real-time communication tools
• Hands-on experience with LLM APIs such as OpenAI, Anthropic, or similar
• Strong understanding of prompt engineering patterns, limitations, and production tradeoffs
• Experience designing conversational AI systems and reasoning through workflow design, agent structure, and uncertainty handling
• Ability to evaluate when to use agents, tools, retrieval, or deterministic logic in AI systems
• Strong Python skills, including experience with async Python such as asyncio, httpx, and similar frameworks
• Experience building APIs and backend services
• Strong grasp of clean code, testing, and production software quality
• Strong SQL skills, ideally with PostgreSQL

Nice to have

• Experience with multi-agent systems, tool use, and function calling
• RAG, embeddings, and retrieval systems
• Familiarity with evaluation and testing strategies for AI systems
• Experience improving reliability and observability in production AI systems
• Streaming data experience, including Kafka or event-driven systems
• Experience with orchestration tools such as Airflow, Prefect, or Dagster
• dbt or similar transformation tools
• Docker, Kubernetes, and cloud platforms such as GCP or AWS
• Experience in healthcare, care management, patient engagement, or SDOH
• Familiarity with HIPAA and healthcare data and privacy considerations

Benefits

• Medical, dental, and vision insurance
• 401(k)

About the company

Blooming Health is a mission-driven, venture-backed health tech company transforming the social care landscape. They are building an intelligent platform to help people navigate and access resources essential for holistic well-being.