Brainco

IT Engineer

San Francisco Bay Area, Remote. Posted 19 days ago

The role

You will manage IT and workplace operations at the San Francisco office. This includes managing AV and conferencing systems, office equipment, vendors, and providing IT support for employees.

What you will do

  • Manage IT operations for the SF office including AV, conferencing systems, corporate network, and office equipment.
  • Be the first stop for IT help for SF-based employees.
  • Triage hardware and software issues.
  • Manage devices from setup to retirement.
  • Run onboarding and offboarding end to end.
  • Manage daily systems access in Okta for staff.
  • Lead physical installs such as AV setups and network drops.
  • Buy equipment the office needs.
  • Help launch new offices and assist with compliance work like SOC 2 access reviews.

Required qualifications

  • 5+ years in IT support, workplace operations or a similar hybrid role
  • Hands-on Okta experience or another identity provider
  • Experience setting up and fixing AV and conferencing systems and general office IT hardware
  • Experience running onboarding and offboarding
  • Experience deploying end-to-end MDM tools (Jamf, Kandji/Iru, Intune, JumpCloud)

Nice to have

  • enough Terraform or scripting to work alongside our infrastructure engineer

Benefits

  • meaningful equity
  • country-specific benefits

About the company

Brain Co. builds AI-native operating systems for large, regulated institutions. Their platform is called Atlas.