Head of Forward Deployed Engineering

The role

You will own customer deployments from discovery through go-live and write and ship production code. You will work alongside customers to turn ambiguous needs into working software and coach a team of forward deployed engineers.

What you will do

• Work alongside customers to understand operations and turn ambiguous needs into working software
• Build focused demos, test ideas early, and ship full-stack features for production use
• Translate field requirements into clear specifications for engineering teams
• Decide which customer solutions should become reusable product capabilities
• Coach engineers on scoping, delivery, customer communication, and technical decisions
• Partner with product, machine learning, infrastructure, and engineering teams to deliver successful deployments

Required qualifications

• 5+ years in forward deployed engineering, field engineering, or a similar customer-facing engineering role
• Strong full-stack skills with TypeScript and React, plus Python or Node.js
• Experience shipping production software for customers
• Confidence working directly with enterprise stakeholders, including on-site when needed
• The ability to lead and coach others while remaining active in the codebase

Nice to have

• Experience with AI products
• Experience with enterprise deployments
• Experience with operationally complex industries

About the company

Breakmark is an AI company building software for complex operational environments. Its teams work directly with enterprise and government customers.