Property Manager

The role

You will run two boutique hotel properties on Florida's Gulf Coast, owning the guest experience, the on-site team and the numbers. You will also help set the operating playbook the brand uses at every new property.

What you will do

• Run day-to-day operations at both properties: guest experience, housekeeping, maintenance, front office and vendors.
• Own the guest journey from booking to post-stay and bring the brand to life in every interaction.
• Write and roll out SOPs and service standards for housekeeping, maintenance, guest communication and quality inspections.
• Run the tech stack day to day (PMS, digital access, guest messaging) and flag what should be improved or automated.
• Manage property budgets and track occupancy, ADR, RevPAR, costs and guest review scores, working with revenue management on pricing.
• Hire, train and lead the on-site team and manage third-party partners, including F&B operators.
• Lead the launch of new amenities and upgrades on site, working with the design and development team.

Required qualifications

• 5+ years in hotel operations, including at least 2 years managing a property, department or team.
• Experience in boutique, lifestyle or independent hospitality.
• Experience setting up processes, SOPs or a department from scratch, ideally during a pre-opening or repositioning.
• Comfort with hotel tech: PMS (e.g. Opera, Cloudbeds), keyless entry, OTAs and guest messaging tools.
• Working knowledge of property budgets and the KPIs that drive them.
• A hands-on, calm leadership style and the ability to manage teams and vendors across two sites.
• Based in, or willing to relocate to, the Tampa Bay area.

Nice to have

• Pre-opening experience.
• Short-term rental or self-service hotel operations.
• A hospitality or business degree.

Benefits

• Shape the guest experience and operating standards of a growing boutique brand from early on.
• Work with a small, hands-on team that moves fast and backs new ideas.
• Grow with the portfolio as the company expands into new markets.

Before you apply

• Based in, or willing to relocate to, the Tampa Bay area.

About the company

A design-led hospitality company that repositions hotels with strong locations as boutique lifestyle brands, using a lean, tech-enabled operating model. It is expanding across the US.