Senior Engineering Manager, Product

The role

You will lead a full-stack engineering team building customer-facing products for early education programs. You will partner with Product and Design to define, ship, and iterate on products that help school leaders, teachers, and families.

What you will do

• Lead a full-stack engineering team from problem definition through production, measurement, and iteration.
• Translate company goals into clear outcomes, investment choices, and a credible execution plan.
• Set the engineering strategy for quality, reliability, security, privacy, and operational health.
• Ship AI-powered products and change how the team works with AI.
• Hire and develop strong engineers, set a clear bar, and act when the team or an individual is below it.
• Make capacity, dependencies, forecasts, and risks visible early.
• Partner with Product, Design, and customer-facing teams to turn customer problems into shipped product.
• Own product and platform health across web, mobile, and backend systems.
• Use customer behavior, operational signals, and production data to decide what to build, simplify, or stop.

Required qualifications

• Have led an engineering team that delivered measurable customer or business results.
• Have the technical depth to challenge architecture, product, data, reliability, and operational decisions.
• Have set engineering strategy and made explicit investment and prioritization choices.
• Have shipped an AI-powered product or workflow to production and can explain the measurable result.
• Have hired and developed strong engineers, built succession, and handled performance issues directly.
• Have built trusted partnerships across Product, Design, and business teams.

Nice to have

• Experience in vertical SaaS, education, fintech, healthcare, CRM, ecommerce, or another operations-heavy domain.
• Led a material change in product direction, architecture, or operating model.
• Built production AI products, agents, evaluation systems, or automation.
• Experience building customer-facing products with measurable adoption or outcome impact.
• Experience using customer feedback and production data to improve web, mobile, or backend product outcomes.

About the company

Brightwheel is a vertical SaaS company and the largest, fastest growing platform in early education. It is a three-time Cloud 100 company trusted by millions of educators and families.