Senior Manager, Revenue Operations

The role

You will partner with business owners, sales leadership, PDE, and Finance to define priorities and align on strategy. You will design scalable processes, build AI-driven analytical workflows, and manage expansion funnel analytics. You will also hire, coach, and develop a team.

What you will do

• Partner with Expansion business owners, Sales leadership, PDE, and Finance to define priorities and align on strategy.
• Design and implement scalable processes and playbooks across the full Expansion sales motion.
• Design and ship lead scoring models and value-based routing frameworks.
• Build AI-driven analytical workflows like automated closed-loss analysis and account segmentation.
• Run the Expansion funnel analytics cadence.
• Present in WBRs, MBRs, and executive forums.
• Hire, coach, and develop a team.

Required qualifications

• Led a revenue operations or GTM analytics pod.
• Developed team members who grew in scope.
• Turned complex data from a CRM and BI stack into recommendations with measurable results.
• Used AI tools to build agentic workflows and automate analysis.
• Designed lead routing, distribution, or scoring logic and owned it in production.
• Worked across Sales, Finance, Product, and executive stakeholders.
• Presented regularly to senior leaders.

Nice to have

• Designed rules of engagement between competing sales teams or products.
• Shipped AI-native workflows into production.
• Move fluidly between a detailed funnel diagnosis and a one-minute executive summary.
• Built a team that runs independently.

About the company

Brightwheel is the largest, fastest growing, and most loved platform in early ed. It is a three-time Cloud 100 company backed by investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.