Manager/Senior Manager - Business Operations

The role

This market-facing leadership role supports practice growth through business development, client engagement delivery, and consultant management. The individual builds client relationships, identifies new opportunities, and leads engagement oversight and team development.

What you will do

• Maintain visibility into a portfolio of client engagements.
• Serve as a senior relationship point for key clients.
• Partner with delivery teams to ensure smooth transitions from business development to execution.
• Support engagement teams with escalations and executive-level communication.
• Lead at least one strategic initiative annually.
• Develop new business through networking, referrals, and market activity.
• Partner with leadership to define scope and develop Statements of Work and proposals.
• Manage a pipeline of new-logo and expansion opportunities exceeding $2M annual revenue.
• Provide feedback, coaching, and mentorship to consultants.
• Support goal setting, career development, and performance conversations.

Required qualifications

• 10+ years of progressive accounting, finance, consulting, or related professional services experience.
• Strong entrepreneurial spirit, market orientation, and motivation to build relationships and grow the practice.
• Excellent communication skills to engage executive-level clients, internal leadership, consultants, and candidates.
• Ability to assess client needs and connect them to Bridgepoint capabilities.
• Self-starter mentality with a strong work ethic, sound judgment, and high level of integrity.
• Strong team orientation.
• Exceptional relationship-building skills.
• Ability to manage time effectively in a fast-paced and evolving environment.
• Experience managing multiple opportunities, engagements, relationships, and competing deadlines simultaneously.

Nice to have

• CPA or other related professional certification

Benefits

• Competitive healthcare benefits
• 401k retirement plan including employer match
• Monthly reimbursement program to fuel your mind, body, and soul
• Paid time off and company paid holidays
• Paid parental leave (maternity, paternity)
• Family planning reimbursement program
• Life insurance, short term disability coverage options
• Mental and emotional wellness support application
• Employer Assistance Program
• Learning and Development resources
• Commitment to work-life balance and comprehensive onboarding and on-going personal and career development

About the company

Bridgepoint Consulting, an Addison Group company, is a leading management consulting firm that supports companies throughout their business lifecycle. They provide finance, technology, and risk/compliance services to help organizations reduce operational risk, bridge resource gaps, and improve performance.