Head of Fund Operations

The role

You will lead the Capital Management domain, managing teams responsible for capital calls, distributions, treasury operations, and fund operations across European markets. You will partner with Product and Engineering to automate manual work and influence product direction.

What you will do

• Leading managers and senior operational experts across multiple markets.
• Owning operational delivery for capital calls, distributions, treasury operations, investor support and fund-related operational services.
• Driving operational excellence across quality, efficiency, customer satisfaction and scalability.
• Coaching experienced fund operations professionals through complex operational, legal and fund-specific challenges.
• Setting clear priorities, allocating capacity and ensuring your organisation scales alongside company growth.
• Partnering closely with Product and Engineering to automate manual work, improve internal tooling and influence product direction.
• Working cross-functionally with Fund Accounting, Investor Onboarding, Fund Implementations and Customer Success.
• Hiring, developing and retaining exceptional operational talent.
• Leading through ambiguity, resolving escalations and ensuring consistent execution across multiple teams and markets.

Required qualifications

• Significant leadership experience within fund administration, private equity, venture capital or another complex financial operations environment.
• Experience leading managers and building high-performing organisations across multiple teams.
• Strong expertise in fund operations, including capital calls, distributions, investor servicing and treasury processes.
• The credibility to coach experienced operators through complex fund structures, LP agreements and operational challenges.
• A systems mindset.
• Experience working closely with Product and Engineering teams to improve operational tooling or strong interest in building technology-enabled services.
• Strong commercial judgement with the ability to balance customer experience, operational quality and efficiency.
• Excellent stakeholder management and communication skills across technical and non-technical teams.
• A bias for ownership.

Benefits

• Competitive compensation package
• Customizable benefits package (wellbeing, sport, mobility, food, and more)
• 28 days of vacation, plus 2 company days and local public holidays
• Up to 6 remote calendar weeks a year

Before you apply

• People Team Interview
• Hiring Manager Interview
• Case Interview & team fit interview
• Onsite assessment centre (1 full day in Berlin)
• Reference calls

About the company

bunch is building the operating infrastructure for the next generation of private markets. They combine AI-powered automation with deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform.