Technical Implementation Program Manager

The role

You will own the customer lifecycle for multiple use cases from workflow conversation to stable production. You will design technical approaches, build integrations with engineers and customer IT, and manage the go-live process.

What you will do

• Map clinical workflows, data sources, triggers and required writebacks
• Design and defend the technical approach and scope
• Guide customer teams to stand up cohort feeds and triggers through SQL extracts, HL7 v2 feeds or Bulk FHIR
• Validate end-to-end data flow through sampling and reconciliation
• Install and configure the Epic on FHIR app
• Guide SMART on FHIR setups
• Implement writeback channels using FHIR create APIs, HL7 Z-segments, portal APIs or SMART workflows
• Build and run the plan, manage risks and dependencies
• Drive engineers and customer IT to deadlines through go-live and hypercare
• Turn successful processes into reusable frameworks for the engineering team

Required qualifications

• 3+ years of implementation or integration work at a health system, an EHR vendor, or a healthtech company
• Experience working inside an EHR in production
• Knowledge of HL7 v2, FHIR R4, OAuth2 and app registration
• Experience setting up feeds through SQL extracts like Epic Clarity, HL7 or Bulk FHIR
• Experience running or directing sampling and reconciliation
• Experience writing results into an EHR or clinical system using FHIR create APIs, Z-segments or portal APIs

About the company

Bunkerhill turns health system data into action so clinicians can focus on patients and workflows run seamlessly. Their agentic AI platform, Carebricks, is live at 15 health systems.