Principal Product Manager, Law Enforcement Officer Experience

The role

You will own the end-to-end review and approval experience for law enforcement officers. You will define evidence packages and build systems to turn captured data into defensible decisions.

What you will do

• Set and drive the end-to-end vision for how captured evidence is assembled, presented, reviewed, and approved.
• Map the full reviewer/approver journey to remove friction.
• Decide what a reviewable package must contain to support a defensible decision.
• Listen to LEO partners and Legal teams to understand unique needs.
• Reduce cognitive load through clear hierarchy and sensible defaults.
• Build for high volume up to 100,000 reviews per day.
• Instrument the experience to measure review speed, accuracy, and consistency.
• Build robust auditability into every decision.
• Translate complex problems into a clear roadmap and vision.
• Influence and align key stakeholders without direct authority.

Required qualifications

• 8+ years in product management
• Experience owning a significant product domain or platform end to end
• Deep experience designing workflow, operational, or review tooling
• Strong point of view on human-in-the-loop and decision-UX design
• Ability to turn an ambiguous, high-volume problem into a clear product strategy
• Excellent written communication
• Versatile and polished presentation skills
• Strong data and analytical instincts
• Comfort with ambiguity and a bias toward structured, systems thinking
• Excellent experimentation skills
• Ability to influence and align senior stakeholders and cross-functional partners without direct authority
• Fluency with modern AI tools (Claude, ChatGPT, or similar)

Nice to have

• Familiarity with public-sector, municipal, or Business-to-Government customers and procurement dynamics
• Experience working directly with law enforcement and/or public safety representatives
• Experience with ML-assisted or computer-vision-driven review pipelines
• Background in a high-volume, high-stakes review domain
• Experience building products that must withstand scrutiny
• Master’s (or MBA) in a closely related discipline
• An appreciation for the utilization of AI to support public safety

Benefits

• Competitive salary and benefits package
• Comprehensive personal time off, including volunteering and birthday days off

About the company

BusPatrol is a leader in AI-powered safety solutions for school transportation. They use AI, machine learning, and IoT to bring safety to school buses across North America.