Fraud Risk Manager

The role

The Fraud Risk Manager will own how the company detects, measures, and responds to fraud. You will set the risk appetite, detection thresholds, and operating model while working with Operations, Product, and Engineering.

What you will do

• Own the fraud threat model and set risk appetite and detection thresholds
• Make key policy calls including the burden of proof for eligibility
• Own the measurement framework and detection accuracy metrics
• Set the direction for machine learning predictions and measurement
• Lead, develop, and set the quality bar for fraud specialists
• Manage fraud function performance across partners
• Own the roadmap and build versus buy calls on tooling and vendors

Required qualifications

• 5-7 years in a fraud or risk role, ideally in payments, fintech, marketplaces, or identity verification
• Deep knowledge of fraud typologies and how fraud rings form, adapt, and shift tactics
• Track record of setting risk appetite, detection thresholds, and review policies in a live environment
• Strong judgement on the balance between catching fraud and protecting genuine users
• Technical fluency to work closely with engineers
• Comfort working from data to interrogate detection metrics and draw conclusions

Nice to have

• Experience in education, nonprofit, or grant verification, or another domain with institutional eligibility checks
• Familiarity with domain and email-based fraud signals
• Hands-on exposure to fraud tooling and vendors
• Experience standing up a fraud function from an early stage, then growing and leading it

Benefits

• Salary reviews and share options
• Goodstack’s Workplace Giving
• Vitality Plus - Private health insurance
• £250 Brighten your day annual budget
• £1000 Learning & development annual budget
• Goodstack library
• Tasty Tuesday! Office lunch is on the company
• Slow run club Wednesday
• Paid days off to volunteer for non-profit causes
• Paid days to attend conferences
• Paid day off on your birthday!
• 25 days annual leave, plus paid public holidays

About the company

Goodstack is an AI-native social impact startup that enables companies to integrate positive impact into their operations through a unified platform. The company powers donations to nonprofits globally.