Social Content Creator

The role

You will develop original video content by finding insights and creating concepts, scripts, and finished videos. You will build recognizable formats and series around ecommerce and customer experience to earn audience attention.

What you will do

• Develop original concepts, scripts, recurring formats and video series.
• Take videos from concept through filming, editing and delivery.
• Make choices about hooks, pacing, sound, captions and visual style.
• Create content primarily for social platforms.
• Collaborate to find customer stories with a compelling human perspective.
• Help teammates and customers feel comfortable on camera.
• Travel to capture stories with the team and customers at events and locations.
• Partner on how content is packaged and distributed.
• Review audience response and performance to understand what resonates.
• Experiment with formats, openings and storytelling approaches.

Required qualifications

• A portfolio that shows your creative ability.
• Evidence that you can earn an audience's attention.
• Strong creative judgement.
• Practical video skills to develop, write, film and edit a finished piece.
• An understanding of social platforms.
• Curiosity about people.
• A test-and-learn mindset.
• Initiative and openness to feedback.
• Willingness to travel to capture stories with our team and customers.

Benefits

• 5-week vacation
• Paid sick leave
• Paid parental leave (16 weeks)
• MacBook Pro
• Personal credit card to buy lunches
• Private health insurance
• Retirement pension
• Up to $700 USD to set up your workstation at home
• Up to $2000 USD of learning material per year
• Online company-wide summit every quarter
• Offsite team retreats and company retreats once per year
• Access to premium AI tools

Before you apply

• Include links to a few pieces you are proud of and a short explanation of what you personally created.

About the company

Gorgias is building a platform for Conversational Commerce using a unified AI agent. The company focuses on quality, experience, and re-engagement to turn brand interactions into relationships.