Director, Product Security

The role

The Director, Product Security will embed security into the cloud-native SaaS platform by defining strategy and driving Secure by Design principles. This role involves managing a global team of product security engineers and maturing the application security program.

What you will do

• Maturing the application security program.
• Increasing Test Coverage of active repositories, microservices, and endpoints monitored by SAST, DAST, SCA, and container scanning tools.
• Managing Security Gates Passed/Failed ratio.
• Managing a global team of product security engineers.

Required qualifications

• 15+ years of experience across Software Engineering, Security Engineering, Application Security, or Product Security.
• At least 8 years leading security organizations.
• Proven experience building or scaling Product Security programs within modern SaaS or cloud-native environments.
• Deep expertise in Secure SDLC, Secure by Design, threat modeling, security architecture, application security, API security, and modern authentication and authorization frameworks.
• Demonstrated success partnering with Engineering and Product leadership to influence architecture, design decisions, and security strategy.
• Strong understanding of cloud-native architectures, microservices, Kubernetes, containers, and multi-tenant SaaS platforms.
• Experience driving organization-wide vulnerability management and product risk remediation programs.
• Ability to communicate technical risk effectively to executive leadership and drive cross-functional alignment.
• Experience building, mentoring, and leading high-performing Product Security teams.

Nice to have

• Experience securing AI/GenAI-powered products and platforms.
• Hands-on software engineering background with experience building distributed systems.
• Experience implementing security automation within modern CI/CD environments.
• Experience leading globally distributed Product Security teams.
• Security certifications such as CISSP, CSSLP, or GIAC certifications.

Benefits

• Full health coverage (including OPD)
• Wellness and mental health resources
• Flexible remote work options
• Childcare assistance
• Dedicated Recharge Holidays - one long weekend each quarter

About the company

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.