Executive Assistant

USA - CA - Remote. Posted 2 months ago

The role

You will maximize the effectiveness of the CEO by managing priorities and day-to-day operations. This includes managing complex calendars, travel, and expenses while building relationships with the Executive Leadership Team and Board.

What you will do

Manage the CEO's time and priorities
Align calendar to highest-value business priorities and resolve conflicts
Own operational execution including travel, expenses, meetings, logistics, and follow-ups
Prepare the CEO with context, materials, and information for meetings
Build relationships across the Executive Leadership Team, Board, customers, partners, and stakeholders
Improve processes using AI and technology to boost productivity

Required qualifications

Must be located in the Bay area
10+ years of experience as an Executive Assistant
3-5 years of experience directly supporting a CEO
Ability to operate as a trusted partner to a CEO with exceptional judgment and discretion
Expert-level experience managing highly complex executive calendars across multiple time zones
Extensive experience coordinating complex domestic and international travel
Experience managing executive expenses
Exceptional written and verbal communication skills
Exceptional follow-through, organization, prioritization, and attention to detail
Highly professional and polished with experience handling confidential information
Ability to leverage AI and emerging technology to enhance effectiveness

Nice to have

Experience supporting a CEO within a SaaS, technology, or private equity-backed organization

Benefits

Fully covered medical premiums (employee-only)
Flexible PTO
401(k) plan
Dental and vision coverage
Remote work options
$10,000 lifetime fertility stipend
Access to coworking spaces around the globe
Recharge Holidays - one long weekend each quarter

About the company

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.