Project Manager, Atlas

The role

The Project Manager, Atlas will maintain an integrated plan across Atlas workstreams to align engineering, sales, strategy, delivery, and finance. This person will connect solution roadmaps to delivery capacity and support annual, financial, and board meeting planning.

What you will do

• Maintain one integrated plan across engineering, sales, strategy, delivery, and finance
• Sequence work and flag conflicts and trade-offs to the GM
• Run the operating cadence for workstream reviews and track decisions
• Validate engineering roadmaps with delivery capabilities
• Lead capacity planning cadence for internal operations and external services
• Coordinate annual planning for the business unit
• Work with Finance on headcount planning, costs, and budget tracking
• Plan the QBR and board meeting calendar and timelines
• Pull together data and status updates for board and QBR content
• Surface risks, gaps, and decisions needed ahead of reviews

Required qualifications

• 10+ years of project or program management experience in a technology, SaaS, or managed services environment
• Bachelors Degree or equivalent with some Post-Graduate work (or equivalent experience) and/or 12 years of related experience
• PMP certification
• Strong command of planning, sequencing, dependency management, and risk tracking
• Ability to alternate between tactical execution and strategic planning
• Experience working across engineering, sales, strategy, delivery, and finance teams
• Working knowledge of outsourcing and BPO delivery models
• Comfort with financial planning, including headcount, budget, and capacity models
• Strong communication skills

Nice to have

• Experience in a startup or new business unit inside an established company
• Background in managed services, services delivery
• Experience preparing QBR or board materials
• Familiarity with AI-enabled products or agent-based workflows

Benefits

• Fully covered medical premiums (employee-only)
• Flexible PTO
• 401(k) plan
• Dental and vision coverage
• Remote work options
• $10,000 lifetime fertility stipend
• Access to coworking spaces around the globe
• Recharge Holidays - one long weekend each quarter

About the company

Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy.