Engagement Manager, Special Projects

The role

You will manage customer relationships and lead cross-functional teams to deliver AI/ML solutions. You will oversee technology implementation, manage subcontractors, and align internal resources with customer objectives.

What you will do

• Oversee the delivery and implementation of Gallatin's technologies from onboarding through adoption
• Lead a cross-functional project team to exceed customer AI/ML objectives
• Build and execute a plan to deliver project work ahead of schedule
• Manage customer relationships from end users to senior leadership
• Drive alignment between Gallatin's builds and customer priorities
• Identify and execute opportunities to improve delivery motion
• Manage the long-term health of the customer base by identifying and preempting risks
• Identify ways to make customer success repeatable

Required qualifications

• Eligibility to obtain and maintain an active U.S. security clearance
• At least 6 years of work experience, including a customer-facing technical program management role in industry, professional services, engagement management, or government
• A technical background (education or professional experience in CS, Economics, Statistics, or Engineering)
• Prior experience in logistics or sustainment operations
• A proven track record in B2B client-facing roles and growing client relationships
• Strong cross-functional experience and collaboration skills
• Familiarity with enterprise systems such as MAVEN and Advana
• Excellent verbal and written communication
• Track record of structured, analytics-driven problem solving
• Willingness to travel at least 50% of the time

Benefits

• base salary
• generous equity grant
• full healthcare coverage
• 401k
• unlimited PTO

Before you apply

• Eligibility to obtain and maintain an active U.S. security clearance
• U.S. citizenship is a requirement for all positions
• Proof of citizenship will be required prior to employment
• Must be able to work in a classified environment when necessary

About the company

Gallatin is rebuilding logistics infrastructure for the national security missions of the United States and allied partners. They build AI systems that determine how logistics decisions are made.