Mission Operations Engineer

The role

You will deploy the Navigator AI-first defense logistics platform across strategic public sector accounts. You will implement data integrations, optimize data pipelines, and manage the technical customer relationship from onboarding to production-grade deployment.

What you will do

• Implement end-to-end data integrations
• Partner with customer engineering teams to optimize data pipelines
• Design, develop, and maintain playbooks, internal tooling, and documentation
• Debug technical issues impacting delivery and own technical escalations
• Be the technical owner of the customer experience throughout the engagement lifecycle
• Work with Engagement Managers to surface customer-specific feature requests
• Build deep domain expertise in defense logistics, AI/ML, and enterprise system integrations
• Represent Gallatin at customer sites, program reviews, and key industry events

Required qualifications

• Track record of success in a hybrid customer-facing engineering role
• Prior hands-on technical experience working with clients in pre- or post-sales, implementation, or program delivery contexts
• Proficiency in Python, JavaScript, or similar modern languages
• Strong engineering background
• Strong project management and interpersonal skills
• Ability to communicate technical concepts clearly to both senior executives and front-line engineers
• High comfort level operating across internal and external organizations in fast-moving, ambiguous environments
• Intellectual curiosity, empathy, and the ability to operate with high velocity
• Hold an active clearance or eligible to to obtain and maintain an active U.S. security clearance
• Willingness to travel up to 50% of the time

Nice to have

• Experience in AI/ML or data engineering
• Prior work in logistics, sustainment, or supply chain operations
• Experience working in classified environments
• Previous experience as a technical implementation or go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and CI/CD
• Hands-on experience with Kubernetes and Helm charts
• CompTIA Security+
• Familiarity with enterprise defense systems (e.g., MSS, Advana, Vantage, Envision)

Benefits

• base salary
• generous equity grant
• full healthcare coverage
• 401k
• unlimited PTO

Before you apply

• Hold an active clearance or eligible to to obtain and maintain an active U.S. security clearance
• U.S. citizenship is a requirement for all positions at Gallatin
• Proof of citizenship will be required prior to employment if selected
• The successful candidate must be able to work in a classified environment when necessary

About the company

Gallatin is rebuilding logistics infrastructure for the national security missions of the United States and allied partners. They build AI systems that determine how logistics decisions are made.