Operations Werkstudent (m/w/d)

The role

You will support the operations team at the interface between customers, order management, and installation. You will help ensure projects run smoothly from planning to implementation.

What you will do

• Support the operations team in daily business from project preparation to implementation.
• Communicate with customers and partners, e.g., for digital house surveys or appointment coordination.
• Perform structured maintenance of project data and documents in tools.
• Collaborate on the optimization of processes, workflows, and tools.
• Take over own topics and cross-departmental projects, e.g., evaluations or process documentation.

Required qualifications

• Ongoing studies in architecture, civil engineering, electrical engineering, energy management, or a comparable technical course of study.
• 20h per week availability.
• Confident use of digital tools.
• Fluent German skills (C2 level).

Nice to have

• Reliable Executor: You meet deadlines reliably and deliver consistently high quality.
• Technical Understanding: You quickly understand construction-related contexts and transfer them precisely into the fine planning tool.
• Customer-Facing Communicator: You appear friendly and competent to customers and create a trusting atmosphere in online appointments.
• Structured Worker: You proceed methodically and document your results clearly and traceably.

Benefits

• Be part of a fast-growing and profitable climate-tech startup
• Attractive and competitive compensation
• Lively office for collaboration and exchange
• Hybrid working model with partial home office after onboarding
• Individual benefits such as sports memberships, public transport ticket, or learning budget

About the company

GALVANY aims to make climate-neutral living a reality by making heat pumps, battery storage, and smart metering accessible, reliable, and affordable. It is a profitable greentech startup.