Solutions Engineer | Power

The role

You will lead customer deployments from kickoff through go-live. You will combine plant systems knowledge with software configuration, asset data validation, and customer coordination.

What you will do

• Serve as the technical point of contact across a portfolio of customer sites.
• Lead configuration, deployment, and user training.
• Ensure deployments meet customer expectations and product requirements.
• Define and track success metrics and support adoption.
• Resolve configuration and deployment issues.
• Deliver product demonstrations, user training, and structured feedback sessions.
• Launch new customer sites from kickoff through go-live.
• Configure software and validate asset data against plant engineering documentation.
• Apply and refine tagging conventions, naming standards, and asset data taxonomy.
• Test configurations and workflows and report software issues.

Required qualifications

• 5+ years in industrial operations, maintenance, or plant systems work.
• Experience where data accuracy was non-negotiable.
• Fluency in reading engineering drawings.
• Experience building or maintaining accuracy-critical plant data such as CMMS or EAM master data, DCS-to-historian tag mapping, or loop-check or instrument index verification.
• Experience integrating large-scale industrial software like SCADA/HMI platforms, data historians, or plant information systems.
• Strong attention to detail when checking equipment tags, asset relationships, and software configurations.
• Strong organization across multiple customer deployments.
• Clear communication with plant operators, engineers, and corporate leaders.
• Willingness to use AI tools to support daily work and verify outputs.
• Ability to travel 25% to 50% of the time to customer sites.

Nice to have

• Background working directly with industrial customers through deployment, field service, applications engineering, account management, or technical training.
• Hands-on field experience in equipment maintenance, troubleshooting, or system walkdowns using P&IDs and electrical one-lines.
• Ability to write code or control logic and explain how components interact within complex systems.

Benefits

• Company equity
• 401(k) matching
• Gender-neutral parental leave
• Full medical, dental, and vision insurance
• Mental health
• Ongoing professional development
• Family planning assistance
• Flexible paid time off

About the company

Gecko Robotics helps organizations ensure the availability, reliability, and sustainability of critical infrastructure. Their solutions combine wall-climbing robots, sensors, and an AI-powered data platform.